The preliminary process is to set up a new customer account.  You need to determine if you want to set up a 30 day Net Credit account, or pay by credit card or pay 1/3 down with order, 1/3 at Proof approval and balance at delivery.  Whatever method of payment you choose, use the form linked below to fill out the required information and simply press the submit button. 

NEW CUSTOMER ACCOUNT FORM

A quotation will be given on all work, at the customer's request.

Software - See the attached listing of software versions and applications we can work with.

Media -


CD Rom (PC and Mac)
Floppy's (PC and Mac)

FTP - Accounts need to be set up in advance.  A log in and password will be assigned by UL to the client, the client will e-mail the specifications needed at the time of FTPing, this needs to be sent to TWO people inside of UL (for backup reasons).

What you will see after job order

Our Sales and/or CSR will go over the job with you and confirm the specifications and prices.   The job will then go to a CSR (Customer Service Representative) and a detail job ticket will be written for manufacturing and scheduling to meet your delivery date.  This CSR will be able to keep you appraised as to your job status during production.  We take internal ownership of your projects. 

The job will be entered into our Pre-press Department and proofs will be made.   This proof will be delivered to you by your sales rep with your files and printouts.  A Proof Sticker will accompany the proof.  Check  your proof carefully.  Look for typo's (spelling), color break, position, etc.  By signing off on the proof sticker, you are taking responsibility for accuracy of content.

Upon return of the proofs, corrections will be made and plates will be made.  If a press check is requested, you will be given a day and time range, at least one day in advance.  On the date of approval, you will be called one hour in advance to confirm time.  After printing, the job will go through the various binding and finishing processes.  The job will be packaged to your specification, cartons labeled as to content and quantity per carton and a packing slip will be made out.  This will show you the total quantity ordered, your purchase order number, our job number (for reorder purposes) and the description and total number of cartons to your job.  This will be delivered to you on your delivery date.

If you choose the credit account, you will receive an invoice for Net 30 days, within 2 to 3 days of delivery of your product.

Our job is to communicate - the better informed we are the better the win/win relationship will be.  We look forward to being a business partner of your organization.

Full List of Printing Trade Customs